At Theyaa we always do our best to ensure you receive the best quality and a wide selection of fine jewelry pieces to choose from online. We’ve built relationships with many customers who share our passion for quality, which is why we continue to strive to offer unique collections at great prices.

At Theyaa, we offer a warranty on our products in the event that they are damaged in transit. In such cases we will refund you. We process your request within 3-5 days. Please note we do not cover damages caused by wear and tear in our warranty. Please refer to our Store Policy for more details.

To keep your jewelry looking brand new, remember these simple tips: - For thorough cleaning, use a combination of warm water and mild dish detergent - gently scrub with a soft-bristled toothbrush. - Avoid harsh chemicals and abrasives coming in contact with your jewelry: hairspray, bleach, chlorine, toothpaste, etc.; exposure will dull the shine of precious metals over time. - Examine your jewelry regularly for loose prongs and stones. If you feel a stone may be loose, contact our customer care team and refrain from wearing your jewelry until repaired. - Remove jewelry before physical activity and store it carefully.

Our diamonds are ethically sourced and genuine. We do not provide a certificate for our jewelry to keep our costs minimal. However, if requested by the customer we do provide a certificate at an additional cost.

We currently only showcase our jewelry on the website. We can, however, show you our jewelry collection via video call. Please set up an appointment with us by email (info@theyaa.com) or call/WhatsApp (+668-0012-2779).

The ring sizing chart is located at the end of every product image. Alternatively, we recommend that you visit a local jewelry store to determine your exact size.